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The 42-storey flagship Pan Pacific London, designed by world-renowned Lee Polisano of PLP Architects, brings 237 rooms to London
The 42-storey flagship Pan Pacific London, designed by world-renowned Lee Polisano of PLP Architects, brings 237 rooms to London

Press release -

Pan Pacific Hotels Group opens Pan Pacific London in the heart of London City

1 September 2021 Pan Pacific Hotels Group opens its flagship hotel, Pan Pacific London, right in the heart of the city at One Bishopsgate Plaza and steps away from Liverpool Street Station. The luxury hotel launches at the doorstep of London’s finest attractions, including high-end shopping in Spitalfields, the Barbican cultural hub, and the stylish Shoreditch neighbourhood.

Pan Pacific London is seated within Bishopsgate Plaza, comprising the 43-storey One Bishopsgate Plaza, private Sky Residence apartments and the historical 144-year old Devonshire Row. One Bishopsgate Plaza is owned by Pan Pacific Hotels Group’s parent company, UOL Group Limited, one of Asia’s most established hotel and property companies.

“The flagship Pan Pacific London not only boasts the best in product design by world-renowned architects and interior designers, it is led by a passionate team that will bring Pan Pacific Hotels Group’s sincere hospitality to the heart of London. Memorable experiences can be created only when we have such a dedicated team. I am very proud of them, and they will take our brand of Asian hospitality to new heights in London,” said Choe Peng Sum, Chief Executive Officer, Pan Pacific Hotels Group.

Design

The hotel is designed by award-winning firm PLP Architectures under the leadership of Lee Polisano, with hotel interiors by esteemed design duo Yabu Pushelberg (headquartered in Toronto and New York). Its destination bar, SilverLeaf at Devonshire Row, is helmed by Tom Dixon's Design Research Studio.

Within the hotel, Yabu Pushelberg’s interior design includes an impressive 1,083sqm floor dedicated to holistic wellness, featuring an 18.5m indoor infinity pool and Living Room, a wellness lounge for early arrivals and guests waiting to catch their flight. At Market Kitchen, guests can interact in a social space for lively gatherings and conversation.

Owing to its visionary architecture, Pan Pacific London has already been awarded the “5 Star Winner for Best Hotel Construction and Design UK”, “Best Hotel Architecture London” and “Best Mixed-Use Architecture London” at the International Property Awards (UK).

Guest Rooms and Suites


Designed as a retreat from the bustling city, the guest rooms of Pan Pacific London feature a light colour palette with no sharp 90-degree angles, adding to the tranquil and peaceful experience. Custom headboards act as personalised art pieces, adding a layer of calm through the depiction of oak, elder, elm and maple trees.

Generously sized from 37 sqm to 119 sqm, the rooms afford a premium and spacious experience within the metropolis. Guests are pampered with the luxuries of Diptyque amenities, custom Hypnos beds, Dyson hairdryers, Hans Grohe bath and tap systems, and in-room curated coffee selections, among more features for ultimate comfort.

Food & Beverage


Led by multi award-winning Executive Chef Lorraine Sinclair and renowned Executive Pastry Chef Cherish Finden, Pan Pacific London boasts a selection restaurants and bars that celebrate rich Southeast Asian cuisine, bringing different flavours to London’s culinary scene.

Straits Kitchen is an ode to Southeast Asia both through design and cuisine. Inspired by heritage recipes, the menu at Straits Kitchen is crafted by Executive Chef Lorraine Sinclair alongside Singaporean Group Executive Chef Tony Khoo, boasting Singapore classics Wok Fry Chilli Mud Crab, Har Cheong Kai and Native Lobster Nonya Laksa.

The Orchid Lounge offers a serene Afternoon Tea from Singapore’s pride, Executive Pastry Chef Cherish Finden. Cherish brings her touch of Asian flavours to traditional British tea with the Singapore-inspired Kopi Tiam, comprising bao, dim sum and choux. Cherish also helms the affectionately named patisserie, SHIOK!.

Bottling the buzz and excitement of Singaporean bar culture within London, Ginger Lily boasts an extensive Champagne list from more than 200 houses, more than 150 rums, and signatures inspired by Singaporean flavours and culture. Finally, destination bar SilverLeaf at Devonshire Row brings refreshing offerings to guests in the historic 144-year icon.

Pan Pacific London works closely with British producers Nurtured in Norfolk to grow high-quality Asian ingredients and source local produce. These help to minimise the hotel’s carbon footprint while bringing authentic and local flavours to the table.

Event Spaces

Pan Pacific London features the most technologically advanced and largest ballroom in the area, accommodating up to 400 guests. The hotel also features an Event Emporium alongside nine innovative meeting and events venues, equipped with superfast WiFi and 5G receivers.

The extensive 464sqm smart Pacific Ballroom has direct access from Bishopsgate Plaza and via the hotel. A custom Lasvit chandelier designed by Yabu Pushelberg hangs above the expansive ballroom, its floating crystal orbs creating a centrepiece to elevate any occasion.

Wellness

Pan Pacific London’s design combines with an extensive wellness programme for holistic guest comfort. Alongside its dedicated wellness floor, the hotel also offers the latest equipment from TecnoBody®, including a D-Wall and conditioning gym, making it one of the most technologically advanced hotel gyms in the United Kingdom.

In addition to high-performance training, aqua fitness in the hotel’s infinity pool is a unique addition to the wellbeing floor, coupled with mindfulness workshops and sustainable nutrition. Spa treatments infuse Western science and clinical research with South East Asian tradition of clean beauty focusing on result-driven relaxation techniques, pregnancy treatments, and personal grooming rituals. As part of the programming, guests may choose to enjoy Pan Pacific London’s in-room Wellbeing Experience to access a wide range of equipment and digital content during their stay.

Lead-in opening offer room rates start from £325 (approximately SGD600) per night, room only. For reservations, please visit www.panpacificlondon.com.

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Pan Pacific Hotels Group

Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 50 hotels, resorts and serviced suites including those under development in 31 cities across Asia, Oceania, North America and Europe.

Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2020, Pan Pacific Hotels Group comprises three brands: Pan Pacific, PARKROYAL COLLECTION, and PARKROYAL. Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.

Pan Pacific Hotels and Resorts

Pan Pacific Hotels and Resorts is the embodiment of gracious, dependable hospitality. Characterised by the warm smiles, unassuming postures and thoughtful processes, we wear sincerity as our badge of promise as each guest who comes through our doors know they will be well taken care of.

PARKROYAL COLLECTION Hotels & Resorts

PARKROYAL COLLECTION hotels are icons of design with a sense of responsibility and care towards the environment and self. Each hotel is one of a kind and not one in a line. It goes beyond bricks and mortar to refresh body and soul. It breathes style with a contemporary vibe, inspiringly everyone who steps through its doors to live life.

PARKROYAL Hotels & Resorts

PARKROYAL Hotels & Resorts is your trusted companion who supports you and sets you at your best in every way. Approachable, friendly service is our hallmark, along with practical processes and efficient offerings that ensure your comfort and convenience at every occasion. It is our joy to connect with you and give you a sense of place wherever you travel.

Press contacts

Sirinate Meenakul

Sirinate Meenakul

Press contact Vice President, Brand Marketing & Communications Pan Pacific Hotels Group +65 6808 1256
Pamela Chow

Pamela Chow

Press contact Manager, Communications Pan Pacific Hotels Group +65 6808 1265
Elaine Chan

Elaine Chan

Press contact Director of Marketing Communications PARKROYAL COLLECTION Marina Bay, Singapore +65 6845 1239
Zareen Huang

Zareen Huang

Press contact Director of Marketing Communications PARKROYAL COLLECTION Pickering, Singapore +65 6809 8806
Michelle Whittemore

Michelle Whittemore

Press contact Director, Marketing Communications Pan Pacific London +44 7516 030766
Ellen Zhang

Ellen Zhang

Press contact Marketing Communications Manager Pan Pacific Tianjin +86 22 5863 8888 8816
Eloise Pierce

Eloise Pierce

Press contact Marketing & Communications Manager Pan Pacific Perth +61 8 9224 7720
Christina Wu

Christina Wu

Press contact Marketing Communications Manager Pan Pacific Ningbo +86 574 8911 8888 Ext.6578
Han Nguyen

Han Nguyen

Press contact Marketing Executive PARKROYAL Saigon +84 3842 1111 Ext 723
Jeanize Low

Jeanize Low

Press contact Marketing Communications Manager PARKROYAL Penang Resort +60 4 886 22 88 Ext. 7604
Sayaka Saito

Sayaka Saito

Press contact Assistant Manager, Marketing & Communications / Brand Management BELLUSTAR TOKYO, A PARTNER OF PAN PACIFIC HOTELS AND RESORTS / HOTEL GROOVE SHINJUKU, A PARTNER OF PARKROYAL HOTELS AND RESORTS +81 3 6273 8405
Nguyen Thuy Linh

Nguyen Thuy Linh

Press contact Marketing & Communications Manager Pan Pacific Hanoi +84 (0)24 3823 8888
Theresa Goh

Theresa Goh

Press contact Director of Marketing Communications +60124884112
Pai Wiboonsuk

Pai Wiboonsuk

Press contact Marketing Manager - Victoria +61 3 9027 2114
Lim Zhi Yu

Lim Zhi Yu

Press contact Assistant Marketing Communications Manager Pan Pacific Singapore +65 81614133
Chris Lim

Chris Lim

Press contact Marketing Executive, PR & Communication Pan Pacific Melbourne, PARKROYAL Monash Melbourne, PARKROYAL Melbourne Airport +61411281537
Mah Yoke May

Mah Yoke May

Press contact Director of Marketing Communications +60162469886
Cherrlyn Lim

Cherrlyn Lim

Press contact Marketing Manager 81838034