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Image: Paul Flett, General Manager, Pan Pacific Perth Hotel
Image: Paul Flett, General Manager, Pan Pacific Perth Hotel

Press release -

Pan Pacific Perth Appoints Paul Flett as New General Manager

Pan Pacific Perth is delighted to welcome Paul Flett as General Manager, effective immediately. Paul has relocated to Perth from Sydney to lead Pan Pacific Perth, the largest luxury hotel in Perth CBD. The internal appointment comes as Pan Pacific Perth continues to help drive the tourism industry for Western Australia, following the reopening of the state borders earlier this year.

Having spent the last decade in Sydney, Paul brings over 30 years of hospitality experience to the role as General Manager. His tenure with Pan Pacific Hotels Group spans 10 years, across Australia and South Asia.

Mr. Flett was most recently General Manager at PARKROYAL Parramatta, a position that followed a two-year appointment at Pan Pacific Sonargaon Dhaka. Prior to this, Mr. Flett held the General Manager position at PARKROYAL Darling Harbour as well as senior positions for InterContinental Hotels Group across the Northern Territory and Queensland.

Mr. Neo Soon Hup, Chief Operating Officer, Pan Pacific Hotels Group said: “We know Paul, who has held various GM positions within the Pan Pacific Hotel Group, will further enhance the great work done to cement Pan Pacific Perth’s position as one of the leading luxury hotels in the market.”

Commenting on his appointment as General Manager of Pan Pacific Hotel Perth Paul Flett said: “I was delighted to be approached by Pan Pacific Hotels Group with the opportunity to step into the role as General Manager for Pan Pacific Perth. Since my first visit to Perth in 2013 this iconic hotel has long been a drawcard to Western Australia, and the opportunity to take the reins was too good to pass up. I look forward to working with my team and the community of Perth to ensure the hotel and the hospitality industry in WA continues to thrive.”

Pan Pacific Perth’s most recent awards include:

  • Australian Hotels Association (WA) Hotel Marketing Award, May 2022
  • TripAdvisor Traveler’s Choice Award, May 2022
  • Australian Hotels Association (WA) Contemporary Cuisine Award– UMA Restaurant, May 2022
  • Australian Good Food Guide Awards Reader’s Choice Award – UMA Restaurant, February 2022
  • Australian Good Food Guide Awards Chef Hat Award Winner – UMA Restaurant, February 2022
  • Western Australian Tourism Awards Best 5-Star Accommodation, November 2021
  • Australian Hotels Association (WA) Hotel Management Team of the Year Award –August 2021
  • Australian Hotels Association (WA) The Service to Australia Award, August 2021


About Pan Pacific Perth

At Pan Pacific Perth, our guests and our associates are at the heart of everything we do. We bring together the renowned hospitality of the Group through personal touches and thoughtful service delivered by our warm and welcoming team.

Occupying a premium address on Adelaide Terrace, the hotel is home to 486 guest rooms and suites in the heart of Perth, the largest number of luxury guest rooms and suites in the heart of Perth, and just a short walk to an abundance of shops and dining outlets in the city. Leaders in Perth’s dining scene, the hotel’s premium portfolio of fashionable signature restaurants and bars including Uma and The Stage offer guests a range of exciting cuisines to choose from. Our gracious hospitality combined with sensational views of the Swan River, intuitively designed rooms and our award-winning restaurants and bars ensures the guest experience at Pan Pacific Perth is unforgettable.



Pan Pacific Hotels Group

Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 31 cities across Asia, Oceania, North America and Europe.

Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2021, Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL. Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.

Pan Pacific Hotels and Resorts

Pan Pacific Hotels and Resorts is the embodiment of gracious, dependable hospitality. Characterised by the warm smiles, unassuming postures and thoughtful processes, we wear sincerity as our badge of promise as each guest who comes through our doors know they will be well taken care of.


PARKROYAL COLLECTION hotels are icons of design with a sense of responsibility and care towards the environment and self. Each hotel is one of a kind and not one in a line. It goes beyond bricks and mortar to refresh body and soul. It breathes style with a contemporary vibe, inspiringly everyone who steps through its doors to live life.

PARKROYAL Hotels & Resorts

PARKROYAL Hotels & Resorts is your trusted companion who supports you and sets you at your best in every way. Approachable, friendly service is our hallmark, along with practical processes and efficient offerings that ensure your comfort and convenience at every occasion. It is our joy to connect with you and give you a sense of place wherever you travel.


Eloise Pierce

Eloise Pierce

Press contact Marketing & Communications Manager Pan Pacific Perth +61 8 9224 7720