Press release -
Pan Pacific London Retains Forbes Travel Guide Five-Star Rating for 2026
Pan Pacific London, the luxury hotel located 2-minutes from Liverpool Street Station and key London landmarks, has retained its coveted Forbes Travel Guide Five-Star status for the fifth consecutive year, a remarkable achievement in under five years of operation. Forbes Travel Guide is the only global rating system for luxury hotels, restaurants and spas, underscoring the prestige of this recognition.
Since opening in September 2021, Pan Pacific London has brought a slice of Singapore to the capital, blending Singaporean-inspired style with Asian codes of hospitality to create a warm welcome and a true sense of calm and sanctuary. Thoughtful design, together with a team handpicked for their kindness, passion and dedication to intuitive, heartfelt service, ensures every guest experience is gracious, approachable and memorable.
Over the past five years, Pan Pacific London has curated a wealth of experiences that have made it a home away from home, for both regular guests and first-time visitors. With 237 elegant rooms, including 42 suites, exceptional dining and the SENSORY Spa & Wellbeing Floor, the hotel seamlessly combines world-class amenities with genuinely human-centred service.
The entire team is excited to be preparing to celebrate five years of exceptional hospitality this September, marking the milestone with a series of experiences that reflect the hotel’s signature approach: understated luxury delivered with warmth, thoughtfulness and a distinctly Singaporean touch.
Anne Golden, Vice President of Operations, UK & North America, and General Manager of Pan Pacific London comments: “Being awarded a Forbes Five Star is always a real “pinch me” moment for every member of our team and feels extra special in 2026 as this is our 5th consecutive 5-star award within 5 years of our opening in September 2021. It is deeply rewarding to reflect on our incredible journey, and to celebrate the kindness and passion of every member of our Pan Pacific London family. Their unwavering commitment to exceptional guest service continues to inspire and delight our guests. I am so proud and grateful that their warm welcome and gracious hospitality has been recognised yet again by Forbes Travel Guide.”
Forbes Travel Guide’s highly anticipated 68th annual Star Awards list covers more than 95 countries.
For more information on Pan Pacific London, please visit www.panpacificlondon.com
To view the new Star Award winners, please visit ForbesTravelGuide.com.
General Pan Pacific London hi-res imagery available here.
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FINN Partners
Email: panpacificlondon@finnpartners.com
About Pan Pacific London
Hotel features:
- 237 guest rooms including 42 suites and a signature Pan Pacific Suite.
- Straits Kitchen is a fusion restaurant offering a unique blend of western techniques with south-eastern flavours.
- Ginger Lily Bar & Lounge is the hotel’s lobby lounge and classic wine and cocktail bar.
- Three luxurious private dining rooms, Newton, Katong and Maxwell, seating 12, 14 and 50 guests respectively.
- Dedicated SENSORY Spa & Wellbeing floor, including 18.5-meter infinity pool, treatment rooms, 24hr high-performance gym, wellbeing studio, saunas, steam rooms, drawing room and mindful studio.
- 10 meeting venues including the Pacific Ballroom, the most technologically advanced ballroom in the City of London accommodating up to 400 dinner guests.
Latest Awards:
- Five Star awards 2022, 2023, 2024, 2025 & 2026 | Forbes Travel Guide
- Two Rosettes 2025 (Straits Kitchen) | AA Hospitality Awards
- Notable Wine List (Straits Kitchen) 2023/24 | AA Hospitality Awards
- Hotel of the Year, Group 2023/2024 | Catey Awards
- Accessible Award, 2023/2024 | AA Hospitality Awards
- Hotel of the Year, London 2022/2023 | AA Hospitality Awards
About Pan Pacific Hotels Group
Pan Pacific Hotels Group is a global hospitality company that owns and/or manages more than 50 hotels, resorts and serviced suites across three brands – “Pan Pacific”, PARKROYAL COLLECTION, and PARKROYAL – encompassing more than 30 cities across Asia Pacific, North America and Europe. Headquartered in Singapore, it is a member of Singapore-listed UOL Group Limited.
Pan Pacific Hotels and Resorts delivers sincere and graceful service to every guest with a passion for excellence.
PARKROYAL COLLECTION Hotels and Resorts is driven by our passion for life and sustainability.
PARKROYAL Hotels and Resorts is distinguished by its passion for people and places, immersing every guest into local and authentic cultures.
Visit www.panpacific.com.
